Support Board
Date/Time: Mon, 10 Mar 2025 22:56:25 +0000
Sending orders to Transact
View Count: 371
| [2022-04-19 16:11:53] |
| User879061 - Posts: 1 |
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Good morning, Currently I use Sierra Charts and Transact service. I know it’s not recommended to use Transact with SC but for now I use older version of SC (2247) for charting purpose (it works perfectly so far). Today I tried to send order (micro 6E future contract) from SC and after few seconds it was cancelled and I do not know why (there is no any transaction on Transact side). Is still possible to trade using older version (2247) of Sierra Chart and Transact service? Best Regards |
| [2022-04-19 17:04:49] |
| John - SC Support - Posts: 38547 |
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The problem is that we simply do not know. We are not making any changes, so if TransAct makes a change in terms of what they are requiring for the trade information, then that will break the connectivity.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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