Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 23:24:58 +0000



the SOLUSD-BMEX symbol

View Count: 521

[2022-04-19 02:35:01]
d9e5c763 - Posts: 111
the tick size provided by the data feed is wrong (actually 0.01 provides 1)
the DOM shows incorrect market depth data. prices are regularly stacked together
ETHUSD-BMEX does not have this issue. hope to fix
(SOLUSDT-BMEX have same issue in SC Data - All Services)
Date Time Of Last Edit: 2022-04-19 19:46:26
imagescreenshot-20220420-034245.jpg / V - Attached On 2022-04-19 19:45:06 UTC - Size: 168.21 KB - 121 views
[2022-04-20 14:30:06]
d9e5c763 - Posts: 111
It's been a day and still no reply
[2022-04-20 20:01:41]
Sierra_Chart Engineering - Posts: 18736
We will resolve this now. We apologize for the delay.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account