Support Board
Date/Time: Mon, 10 Mar 2025 22:42:07 +0000
Two different accounts in main instance and sub-instance
View Count: 903
| [2022-04-14 16:23:05] |
| Luchs - Posts: 23 |
|
I have two trading accounts with the same broker. The trading is done via CQG and the data comes from Denali. Theoretically, Denali/Sierra Chart should allow me to have two simultaneous connections. Unfortunately, it just does not manage to display the two different accounts in the main instance and sub-instance. In the sub-instance only the account from the main instance is shown, no matter what I enter in the sub-instance under "Data/Trade Service Settings". Also "Use Sierra Chart Instance Username And Password" does nothing. What can I do? |
| [2022-04-14 17:21:37] |
| John - SC Support - Posts: 38547 |
|
The first thing is to get the trading account showing up in the Main instance. Once that is working, then the sub-instance will follow. In order to have multiple trading accounts showing up, they have to be available under the same login with your trading service. It sounds like this may not be the case for you. Double check to ensure that your second Trading Account is not showing in your main instance. To do this, follow these instructions: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If both accounts are not there, then you would need to ask AMP if they can have both accounts under the same CQG login. If that is not possible, then you would need to have 2 different Sierra Chart installations on your computer, one for each account. As long as the Sierra Chart installations are on the same computer, then you do not need to pay anything additional and you will be able to get the data to both installations. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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