Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 22:10:53 +0000



Trade Activity Log information missing with Teton

View Count: 559

[2022-04-14 03:49:56]
Meklon - Posts: 223
Hello Support,

I am not able to consistently display Trade History information from my live account in the Trade Activity Log using Trades tab. For some strange reason, all orders and trades information are only displayed if I specify starting date of Apr 6, 2022. Any date specified after April 6 produces no result.

Consequently, Trade Activity, Statistics and Chart Stats are working properly, displaying orders and trades information from prior days and earlier (even if dates after April 6 are chosen).

I have checked the settings and interface is set to display All Internal Orders IDs, All Symbols (Non-Sim), and correct live account is specified. Still no historical trade data is displayed for any dates unless I will go back to April 6.

Note: I have open positions that I trade around every day and have not flatten them for at least a week.
Date Time Of Last Edit: 2022-04-14 03:50:51
[2022-04-14 06:56:29]
Sierra Chart Engineering - Posts: 104368
On the Trade Activity Log uncheck Edit >> Filter Initial Fills Part of Existing Position.

For more information refer to:
Trade Activity Log: Automatically Aligning First Loaded Order Fill to Beginning of Position
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-14 06:56:58
[2022-04-14 20:04:14]
Meklon - Posts: 223
That was the issue..:-)...thank you Support!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account