Support Board
Date/Time: Mon, 10 Mar 2025 23:11:10 +0000
Need a clarification regarding continued use of Interactive Brokers
View Count: 445
| [2022-04-13 15:38:02] |
| Agent Orange - Posts: 40 |
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I've thoroughly read your post "[Sticky] [Locked] - Service Package Changes ..." but am not sure I understand the full implications of: "Service package 10, or 11, or 12 will be required to use the following external services: -Interactive Brokers -CQG -Rithmic -LMAX -IQ Feed" My Setup: Currently, I feed one instance of SC with [mostly] futures data from IB. I feed a second instance of SC with stock data from the Barchart.com subscription I pay for through SC, and I also feed that stock data into my own software using your excellent DTC protocol. I do not place orders through SC. For IB, I have my own software that connects to their API for placing my orders. So my most pressing question is this: If I switch from my current package 3 to package 10, will SC work just as I am using it now (as in, will SC still support the IB data feed) or will I also have to switch to a different data feed (Denali) and pay exchange fees as well to obtain the realtime futures data I currently get from IB? |
| [2022-04-20 13:32:03] |
| Agent Orange - Posts: 40 |
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Apparently my question got lost in the shuffle (there has been no response anyway), so I repeat it here (I need the answer in order to plan for upcoming changes): QUESTION: If I switch from my current package 3 to package 10, will SC work just as I am using it now (as in, will SC still support the IB data feed) or will I also have to switch to a different data feed (Denali) and pay exchange fees as well to obtain the realtime futures data I currently get from IB? |
| [2022-04-20 13:47:40] |
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: If I switch from my current package 3 to package 10, will SC work just as I am using it now (as in, will SC still support the IB data feed) Yes. You do not have to use the Denali data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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