Support Board
Date/Time: Mon, 10 Mar 2025 20:32:42 +0000
Chart Values/Crosshair issues v2382
View Count: 674
| [2022-04-11 03:38:03] |
| User995116 - Posts: 2 |
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I'm experiencing issues with the latest updates v2379 and now v2382 when using Chart Values/Crosshair tool. On previous versions up to v2376 this was how I used this tool: My default tool is Hand. I also have Global Cursor On by default. I activate Chart Values/Crosshair tool using keyboard shortcut Alt-3. I would then have the crosshair tool on all charts of the chartbook and whichever chart I would left click on I could cross localize the position on other charts. When I was done I'd use Alt-2 and all charts would go back to Hand tool. With these latest versions when I activate the crosshair tool it only activates it on the chart I'm on. I have to click on the chart and I can cross localize my position on other charts but if I take the cursor to the other charts they are still on Hand tool. When I go back to the original chart and use Alt-2 to go back to Hand tool the crosshairs are still showing up on other charts and I have to go on each individual chart and left click to deactivate them. I haven't changed any of my settings and when I went back to v2376 it was working fine again but today I was forced to update to v2382 so I have a problem. Is this a bug or a change in functionality of the tools and if it's a change is there a setting that can help me change the tools on all charts of a chartbook at the same time? Thank you, |
| [2022-04-11 09:35:13] |
| tradermartn5 - Posts: 3 |
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Yes, I have exactly the same issue since updating today. Have tried changing various settings in Tool Settings-Chart Values to no avail. Quite frustrating when you can no longer move the Crosshair when navigating multiple charts.
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| [2022-04-11 11:28:35] |
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This will be resolved in version 2383 which we are releasing in about 20 minutes. At that time update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-11 11:28:51
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