Support Board
Date/Time: Tue, 26 Nov 2024 06:34:51 +0000
Bug report: Order fill markers disappearing on charts
View Count: 951
| [2014-04-23 15:41:56] |
| DarthSidious - Posts: 63 |
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SC v 1110, TT feed, product tested: YM-201406 Steps: 1) Start SC. Be in live trading mode. Observation: all previous order fill markers visible on chart 2) Place live trade. Close trade. Observation: all order fill markers visible on chart 3) Go to SIM mode. Observation: all order fill markers vanish on chart (this is as designed. Now we are in SIM mode, and should not see live order fills) 4) Open & close a trade in SIM mode. Observation: all order fill markers visible on chart (SIM ones) 5) Execute "Clean trade simulation orders and data". Observation: all order fill markers gone 6) Go to Live mode. Observation: all order fill markers are no longer visible on chart Workaround: Restart SC. Observation: all order fill markers visible on chart |
| [2014-04-23 16:45:36] |
| tomas262 - Posts: 141 |
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Had similar problem ... when started SC in SIM and then changed to LIVE I couldn't see live open positions ... workaround was to restart SC to see them again
Date Time Of Last Edit: 2014-04-23 16:46:18
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| [2014-04-23 17:03:58] |
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Please test Sierra Chart 1126 and see if you notice this problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-23 19:41:58] |
| DarthSidious - Posts: 63 |
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Tested with 1126, and the problem is not present any more. Thanks.
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