Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 17:04:47 +0000



Chart data setting is missing in charts settings

View Count: 470

[2022-04-06 12:49:27]
User482635 - Posts: 6
Im trying to get to historical pullback data in the chart data settings but im missing the chart data tab, how do i get this option?
imageScreen Shot 2022-04-06 at 8.47.52 AM.png / V - Attached On 2022-04-06 12:48:23 UTC - Size: 8.43 KB - 125 views
Attachment Deleted.
[2022-04-06 13:04:40]
Sierra Chart Engineering - Posts: 104368
Update to version 2378. Instructions:
Software Download: Fast Update

You will find the setting on the Chart Data tab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-06 13:04:45
[2022-04-06 13:46:54]
User482635 - Posts: 6
I keep getting a failed to create folder error so then nothing works after that. Says access is denied
[2022-04-06 14:55:24]
John - SC Support - Posts: 38541
Refer to the following:
Software Download: Resolving 'Access is Denied' Errors
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account