Support Board
Date/Time: Fri, 29 Nov 2024 05:39:34 +0000
cancel subscription
View Count: 675
| [2022-04-06 04:00:05] |
| Brian Harrison - Posts: 1 |
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Hello, I am not going to use Sierra Charts as I need to learn more first, is there a way to cancel any subscription I have? Thanks
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| [2022-04-06 08:01:57] |
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Yes we can do this. The easiest thing for us to do is simply to refund the usage time back in to credit and leave it on your account. We will do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-28 19:10:56] |
| User679559 - Posts: 1 |
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Hello, I am not going to use Sierra Charts as I need to learn more first, is there a way to cancel any subscription I have? Thanks
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| [2023-02-28 22:29:19] |
| John - SC Support - Posts: 36350 |
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User679559: We have set your account to not renew. Your current Usage Time will end on March 27, 2023. At that time, your account will be in an expired state. Should you return to Sierra Chart, you can login using the same Account Name and password, add funds to your account and select a Service Package to get going again. If you keep the software on your system you will also have all the Chartbooks that you have setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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