Support Board
Date/Time: Mon, 10 Mar 2025 16:37:47 +0000
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View Count: 412
| [2022-04-04 16:25:21] |
| msvdelta - Posts: 1 |
|
Hi, I paid for my data which was de activated earlier due to short of funds but still it is not active. Pls let me know how long does it take to activate the data feed regards Manjeet |
| [2022-04-04 17:13:02] |
| John - SC Support - Posts: 38537 |
|
The data is available immediately from when you have everything setup properly. But you have not reactivated the exchange that you had active, which is why you still do not have the real-time data. You can reactivate the exchange by going to the Recurring Services page, scrolling to the bottom and selecting the button for Reactivate Exchange for the exchanges that you want to reactivate. You can get to the Recurring Services page through this link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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