Support Board
Date/Time: Mon, 10 Mar 2025 17:08:15 +0000
Demo from Rithmic
View Count: 1495
| [2022-04-04 12:14:19] |
| Albamail - Posts: 29 |
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Hi I took a demo from RithmiŃ to set up Sierra before getting an evaluation account from a prop company. I connect successfully, but there are no quotes even in the order book. I read the manual and did not find how to solve the problem. Thanks for any help |
 Agreements - Sierra Chart - Google Chrome_220404142002.png / V - Attached On 2022-04-04 12:13:35 UTC - Size: 7.42 KB - 184 views |
| [2022-04-04 12:57:23] |
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We cannot help with this. There is a "permission denied" error from Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-04 13:09:00] |
| Albamail - Posts: 29 |
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Does this apply to any rhythmic account?
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| [2022-04-04 13:48:09] |
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Yes, the information here does apply to any Rithmic account: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-04 13:50:31] |
| Albamail - Posts: 29 |
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So if prop firm working from Rithmic, I will can not trading from Sierra Chart, that is correct?
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| [2022-04-04 16:40:13] |
| John - SC Support - Posts: 38541 |
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You should be able to get the Rithmic data into the system. Just make sure that you have entered the Username/Password correctly for all 3 entries on the Data/Trade Service Settings window. Refer to the Rithmic Setup Instructions here: Rithmic Trading Platform Service: Setup Instructions Also, be aware of the following with regards to Rithmic data: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-04 17:36:00] |
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Yes you can trade with Rithmic. But you do need to use the Denali Exchange Data Feed to avoid any issues.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-05 09:06:50] |
| Albamail - Posts: 29 |
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Okay, the charts are clear. But how to send orders? The order book is empty
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| [2022-04-05 13:47:56] |
| John - SC Support - Posts: 38541 |
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With regards to the Order Book, refer to the following: File Menu: Not Receiving the Full Number of Market Depth Levels With regards to sending orders, refer to the following: Basic Trading and the Trade Window Also refer to: Chart Trading and the Chart DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-05 14:55:39
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