Support Board
Date/Time: Mon, 10 Mar 2025 16:33:42 +0000
Updating Authorized Trading Account
View Count: 526
| [2022-04-04 01:52:52] |
| Greentea - Posts: 26 |
|
"Authorized Trading Accounts If an account number or clearing firm are not correct immediately contact Sierra Chart Support" Thought other firm would have updated you or your system doesn't yet recognize. Guessing the need to inform SC of new account with other clearing firm. Maybe this can be done privately. |
| [2022-04-04 16:15:01] |
| John - SC Support - Posts: 38534 |
|
We are not understanding your particular issue. Can you please give us more information on what is happening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-04 16:32:18] |
| Greentea - Posts: 26 |
|
My trading account with the new clearing firm is not listed in my authorized trading accounts. Your web site instructions were to inform SC immediately to update that section.
|
| [2022-04-04 17:24:07] |
| John - SC Support - Posts: 38534 |
|
If you are using the Teton Order Routing Service now, then your account will not show in the Authorized Trading Accounts section of the control panel. The accounts that would be listed there would be for LMAX or the Sierra Chart Order Routing Service. Refer to the instructions for the Teton Order Routing Service here: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: