Support Board
Date/Time: Wed, 12 Mar 2025 17:07:08 +0000
Cumulative Delta Bars Showing Upside Down
View Count: 965
| [2022-04-04 01:09:45] |
| Orlando Andujar Jr - Posts: 5 |
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Hello, I am having an issue with my Cumulative Delta Study. I am currently going through a Earn2Trade evaluation so I currently use Rithmic, but I do have an active subcription: My current package is the 10 - Standard + Denali Data Feed (Monthly) While I am connected on my Rithmic live Data, the delta bars show incorrect data. I have attached two pictures so you can see the difference in what cumulative delta is showing once Im connected to Rithmic vs what I see when Im connected to SC all Data. What could be causing this issue? I really need to get this issue squared away as my entire strategy is based off the Cumulative Delta so I can't afford for it to be showing me incorrect data. Any advice would be greatly appreciated!!! Date Time Of Last Edit: 2022-04-04 15:41:53
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 SC all data.png / V - Attached On 2022-04-04 01:07:30 UTC - Size: 148.63 KB - 200 views Rithmic.png / V - Attached On 2022-04-04 01:12:14 UTC - Size: 170.3 KB - 194 views |
| [2022-04-07 22:27:11] |
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The chart that you provided when you are using Rithmic we need you to follow the instructions here for that chart: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-07 22:28:42
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| [2022-05-20 15:25:52] |
| Robiis - Posts: 5 |
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I have exactly same problem, I searching alot for this solution and can't find what is reason for inverted cumulative delta. I write log what's happening on my sierrachart. Thanks for understanding. Software version: 2382 64-bit | 2022-05-20 11:09:24.163 Primary Thread ID: 5960 | 2022-05-20 11:09:24.163 Usage end date: 2022-06-11 | 2022-05-20 11:09:24.163 Enabled for: Advanced Features 2. | 2022-05-20 11:09:24.163 Enabled for: Sierra Chart Historical Data Service. | 2022-05-20 11:09:24.163 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-20 11:09:24.163 Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-20 11:09:24.163 Enabled for exchange2: CME (Trading Account Required) | 2022-05-20 11:09:24.163 Enabled for exchange2: CBOT (Trading Account Required) | 2022-05-20 11:09:24.163 Enabled for exchange2: COMEX (Trading Account Required) | 2022-05-20 11:09:24.163 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-05-20 11:09:24.163 Enabled for exchange2: fairx_exchange.data | 2022-05-20 11:09:24.163 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-20 11:09:24.163 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-05-20 11:09:24.163 Custom symbol settings values: enabled | 2022-05-20 11:09:24.163 Chart Update Interval: 500 | 2022-05-20 11:09:24.163 Intraday Data Storage Time Unit: 1 | 2022-05-20 11:09:24.163 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-05-20 11:09:24.163 2022-05-20 15:09:24 Local computer time in UTC | 2022-05-20 11:09:24.163 2022-05-20 11:09:24 Local computer time in SC Time Zone | 2022-05-20 11:09:24.163 2022-05-20 15:03:08 Server time in UTC | 2022-05-20 11:09:24.163 Local computer UTC time and Server UTC time difference: 3 seconds. | 2022-05-20 11:09:24.163 Program path: D:\SierraChart\ | 2022-05-20 11:09:24.163 Data Files path: D:\SierraChart\Data\ | 2022-05-20 11:09:24.163 OS Version Number: 10.0 | 2022-05-20 11:09:24.163 Locale Setting: C | 2022-05-20 11:09:24.163 DLLs: UserContributedStudies_64.dll | 2022-05-20 11:09:24.163 Allowed protected custom studies: | 2022-05-20 11:09:24.163 Crash reporter started: true | 2022-05-20 11:09:24.163 Added historical Intraday data request for ESZ1.CME to the queue. | 2022-05-20 11:09:56.611 Triggering next historical data download in queue. | 2022-05-20 11:09:56.611 Added historical Daily data request for ESZ1.CME to the queue. | 2022-05-20 11:09:56.611 Triggering next historical data download in queue. | 2022-05-20 11:09:56.611 Added historical Intraday data request for ESH2.CME to the queue. | 2022-05-20 11:09:56.611 Added historical Daily data request for ESH2.CME to the queue. | 2022-05-20 11:09:56.612 Added historical Intraday data request for ESM2.CME to the queue. | 2022-05-20 11:09:56.618 Intraday data recording state for symbol ESM2.CME is set to download 'Pending'. | 2022-05-20 11:09:56.618 Added historical Daily data request for ESM2.CME to the queue. | 2022-05-20 11:09:56.618 HD Request # 3 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: rithmic.trading | 2022-05-20 11:09:56.618 Reloading all charts with filename: ESZ1.CME.scid | 2022-05-20 11:09:56.644 HD Request # 3 | Download start date-time: 2021-08-30 20:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:09:56.645 HD Request # 3 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:09:56.645 HD Request # 4 | Downloading Historical Daily chart data for ESZ1.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:56.645 Socket (3) | Creating socket. Using TLS 1.2. | 2022-05-20 11:09:56.645 Socket (3) | New receive buffer size: 5242880 | 2022-05-20 11:09:56.645 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:09:56.645 HD Request # 3 | Sending historical data logon request message. | 2022-05-20 11:09:56.880 HD Request # 4 | Requesting historical Daily data for ESZ21 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:57.137 HD Request # 3 | Requesting Intraday data. Start date-time: 2021-08-30 20:00:00. Record interval: 1. Symbol: ESZ1.CME | 2022-05-20 11:09:57.440 HD Request # 3 | Receiving Intraday data for ESZ1.CME starting at 2021-08-30 20:02:03.000000 | 2022-05-20 11:09:57.623 HD Request # 4 | Receiving historical Daily data for ESZ1.CME starting at 2020-09-08 | 2022-05-20 11:09:57.705 HD Request # 4 | Writing historical Daily data to the file ESZ1.CME.dly | 2022-05-20 11:09:57.705 HD Request # 4 | Bytes received: 17253 | 2022-05-20 11:09:57.708 HD Request # 4 | Received 324 Daily data records from 2020-09-08 00:00:00 to 2021-12-17 00:00:00 (466.0 days) and wrote 324 records for ESZ1.CME | 2022-05-20 11:09:57.708 HD Request # 4 | Completion time: 1s | 2022-05-20 11:09:57.708 HD Request # 4 | Daily data download complete for ESZ1.CME. Unique request ID: 4 | 2022-05-20 11:09:57.708 Removing historical data download ID 4. | 2022-05-20 11:09:57.708 Triggering next historical data download in queue. | 2022-05-20 11:09:57.708 HD Request # 5 | Downloading Historical Daily chart data for ESH2.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:57.708 HD Request # 5 | Requesting historical Daily data for ESH22 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:58.137 HD Request # 5 | Receiving historical Daily data for ESH2.CME starting at 2020-12-07 | 2022-05-20 11:09:58.722 HD Request # 5 | Writing historical Daily data to the file ESH2.CME.dly | 2022-05-20 11:09:58.722 HD Request # 5 | Bytes received: 17262 | 2022-05-20 11:09:58.725 HD Request # 5 | Received 323 Daily data records from 2020-12-07 00:00:00 to 2022-03-18 00:00:00 (467.0 days) and wrote 323 records for ESH2.CME | 2022-05-20 11:09:58.725 HD Request # 5 | Completion time: 1s | 2022-05-20 11:09:58.725 HD Request # 5 | Daily data download complete for ESH2.CME. Unique request ID: 6 | 2022-05-20 11:09:58.725 Removing historical data download ID 6. | 2022-05-20 11:09:58.725 Triggering next historical data download in queue. | 2022-05-20 11:09:58.725 HD Request # 6 | Downloading Historical Daily chart data for ESM2.CME. Starting date: 1972-05-20. Service: rithmic.trading | 2022-05-20 11:09:58.725 HD Request # 6 | Requesting historical Daily data for ESM22 starting at 1972-05-19. SC External HD service. | 2022-05-20 11:09:59.211 HD Request # 6 | Receiving historical Daily data for ESM2.CME starting at 2021-03-08 | 2022-05-20 11:09:59.667 HD Request # 6 | Writing historical Daily data to the file ESM2.CME.dly | 2022-05-20 11:09:59.667 HD Request # 6 | Bytes received: 16493 | 2022-05-20 11:09:59.670 HD Request # 6 | Received 305 Daily data records from 2021-03-08 00:00:00 to 2022-05-19 00:00:00 (438.0 days) and wrote 305 records for ESM2.CME | 2022-05-20 11:09:59.670 HD Request # 6 | Completion time: 1s | 2022-05-20 11:09:59.670 HD Request # 6 | Daily data download complete for ESM2.CME. Unique request ID: 8 | 2022-05-20 11:09:59.670 Removing historical data download ID 8. | 2022-05-20 11:09:59.670 Triggering next historical data download in queue. | 2022-05-20 11:09:59.670 No download requests in the queue to start downloads for. | 2022-05-20 11:09:59.670 HD Request # 3 | Timestamp of first Intraday data file record written: 2021-08-30 20:02:03.000000 | 2022-05-20 11:10:03.627 Socket (3) | New receive buffer size: 10485760 | 2022-05-20 11:10:33.574 Socket (3) | CloseSocket call. | 2022-05-20 11:13:00.939 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:13:00.939 Historical data download thread signaled to stop. | 2022-05-20 11:13:00.969 HD Request # 3 | Received 2994811 Intraday data records from 2021-08-30 20:02:03.000000 to 2021-12-17 09:29:59.000000 (108.6 days) and wrote 2994811 records for ESZ1.CME | 2022-05-20 11:13:00.970 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-12-17 14:29:59.000000 | 2022-05-20 11:13:00.975 HD Request # 3 | Completion time: 3m 4s | 2022-05-20 11:13:00.975 HD Request # 3 | Intraday data download complete for ESZ1.CME. Unique request ID: 3 | 2022-05-20 11:13:00.975 Removing historical data download ID 3. | 2022-05-20 11:13:00.975 Real-time Intraday chart data file updates started for ESZ1.CME | 2022-05-20 11:13:00.975 Opened cached Intraday file: D:\SierraChart\Data\ESZ1.CME.scid. Thread ID: 5960 | 2022-05-20 11:13:00.975 Intraday chart data file opened for ESZ1.CME | 2022-05-20 11:13:00.975 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:13:00.975 Triggering next historical data download in queue. | 2022-05-20 11:13:00.975 HD Request # 7 | Downloading Intraday chart data for ESH2.CME to the file ESH2.CME.scid. Service: rithmic.trading | 2022-05-20 11:13:00.975 Reloading all charts with filename: ESH2.CME.scid | 2022-05-20 11:13:00.998 HD Request # 7 | Download start date-time: 2021-11-29 19:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:13:00.999 HD Request # 7 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:13:00.999 Socket (4) | Creating socket. Using TLS 1.2. | 2022-05-20 11:13:01.000 Socket (4) | New receive buffer size: 5242880 | 2022-05-20 11:13:01.000 Socket (4) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:13:01.000 Socket (3) | Socket gracefully closed by remote side. | 2022-05-20 11:13:01.132 Socket (3) | Closed. | 2022-05-20 11:13:01.132 HD Request # 7 | Sending historical data logon request message. | 2022-05-20 11:13:01.223 HD Request # 7 | Requesting Intraday data. Start date-time: 2021-11-29 19:00:00. Record interval: 1. Symbol: ESH2.CME | 2022-05-20 11:13:02.205 HD Request # 7 | Receiving Intraday data for ESH2.CME starting at 2021-11-29 19:00:13.000000 | 2022-05-20 11:13:02.454 HD Request # 7 | Timestamp of first Intraday data file record written: 2021-11-29 19:00:13.000000 | 2022-05-20 11:13:10.385 Socket (4) | New receive buffer size: 10485760 | 2022-05-20 11:13:32.632 Socket (4) | CloseSocket call. | 2022-05-20 11:16:38.336 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:16:38.337 Historical data download thread signaled to stop. | 2022-05-20 11:16:38.341 HD Request # 7 | Received 3579949 Intraday data records from 2021-11-29 19:00:13.000000 to 2022-03-18 09:30:00.000000 (108.6 days) and wrote 3579949 records for ESH2.CME | 2022-05-20 11:16:38.342 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-03-18 13:30:00.000000 | 2022-05-20 11:16:38.349 HD Request # 7 | Completion time: 3m 38s | 2022-05-20 11:16:38.349 HD Request # 7 | Intraday data download complete for ESH2.CME. Unique request ID: 5 | 2022-05-20 11:16:38.349 Removing historical data download ID 5. | 2022-05-20 11:16:38.349 Real-time Intraday chart data file updates started for ESH2.CME | 2022-05-20 11:16:38.349 Opened cached Intraday file: D:\SierraChart\Data\ESH2.CME.scid. Thread ID: 5960 | 2022-05-20 11:16:38.349 Intraday chart data file opened for ESH2.CME | 2022-05-20 11:16:38.349 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:16:38.349 Triggering next historical data download in queue. | 2022-05-20 11:16:38.349 HD Request # 8 | Downloading Intraday chart data for ESM2.CME to the file ESM2.CME.scid. Service: rithmic.trading | 2022-05-20 11:16:38.349 Reloading all charts with filename: ESM2.CME.scid | 2022-05-20 11:16:38.364 HD Request # 8 | Download start date-time: 2022-02-28 19:00:00.000000. File last date-time: 00:00:00.000000 | 2022-05-20 11:16:38.366 HD Request # 8 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:16:38.366 Socket (3) | Creating socket. Using TLS 1.2. | 2022-05-20 11:16:38.366 Socket (3) | New receive buffer size: 5242880 | 2022-05-20 11:16:38.367 Socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:16:38.367 ESM2.CME [CBV] 5000 Volume #7 | Reloading chart. | 2022-05-20 11:16:38.522 Historical Intraday data request for ESM2.CME matches current download and is queued for download since earlier data is requested. | 2022-05-20 11:16:38.529 Added historical Intraday data request for ESM2.CME to the queue. | 2022-05-20 11:16:38.529 Triggering next historical data download in queue. | 2022-05-20 11:16:38.529 HD Request # 8 | Sending historical data logon request message. | 2022-05-20 11:16:38.539 ESM2.CME [CBV] 5000 Volume #7 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:16:38.642 ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:16:38.737 ESM2.CME [CBV] #1 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:38.846 ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:16:38.852 ESM2.CME [CBV] 7500 Volume #3 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:38.967 ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:16:38.977 ESM2.CME [CBV] #10 | Waiting for historical downloads to complete with the IDs: 7, | 2022-05-20 11:16:39.083 HD Request # 8 | Requesting Intraday data. Start date-time: 2022-02-28 19:00:00. Record interval: 1. Symbol: ESM2.CME | 2022-05-20 11:16:39.154 HD Request # 8 | Receiving Intraday data for ESM2.CME starting at 2022-02-28 19:00:06.000000 | 2022-05-20 11:16:39.329 HD Request # 8 | Timestamp of first Intraday data file record written: 2022-02-28 19:00:06.000000 | 2022-05-20 11:16:45.276 Socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-05-20 11:18:39.825 Socket (4) | Closed. | 2022-05-20 11:18:39.825 Socket (3) | New receive buffer size: 10485760 | 2022-05-20 11:18:47.671 Socket (3) | CloseSocket call. | 2022-05-20 11:19:04.413 Historical data download thread signaled to stop. | 2022-05-20 11:19:04.414 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:19:04.414 HD Request # 8 | Received 2566275 Intraday data records from 2022-02-28 19:00:06.000000 to 2022-05-20 11:18:55.000000 (80.6 days) and wrote 2566275 records for ESM2.CME | 2022-05-20 11:19:04.415 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-05-20 15:18:55.000000 | 2022-05-20 11:19:04.439 Added 5 Time and Sales records to Intraday data file for ESM2.CME after download. | 2022-05-20 11:19:04.439 HD Request # 8 | Completion time: 2m 26s | 2022-05-20 11:19:04.440 HD Request # 8 | Intraday data download complete for ESM2.CME. Unique request ID: 7 | 2022-05-20 11:19:04.440 Removing historical data download ID 7. | 2022-05-20 11:19:04.440 Real-time Intraday chart data file updates started for ESM2.CME | 2022-05-20 11:19:04.440 Opened cached Intraday file: D:\SierraChart\Data\ESM2.CME.scid. Thread ID: 5960 | 2022-05-20 11:19:04.448 Intraday chart data file opened for ESM2.CME | 2022-05-20 11:19:04.448 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:19:04.448 Triggering next historical data download in queue. | 2022-05-20 11:19:04.448 HD Request # 9 | Downloading Intraday chart data for ESM2.CME to the file ESM2.CME.scid. Service: rithmic.trading | 2022-05-20 11:19:04.448 HD Request # 9 | Download start date-time: 2022-02-22 19:00:00.000000. File last date-time: 2022-05-20 11:19:00.000000 | 2022-05-20 11:19:04.449 HD Request # 9 | Disabling Intraday chart updating for symbol. | 2022-05-20 11:19:04.449 HD Request # 9 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-20 11:19:04.449 Socket (5) | Creating socket. Using TLS 1.2. | 2022-05-20 11:19:04.451 Socket (5) | New receive buffer size: 5242880 | 2022-05-20 11:19:04.451 Socket (5) | Connecting to IP: 216.57.156.163. | 2022-05-20 11:19:04.451 HD Request # 9 | Sending historical data logon request message. | 2022-05-20 11:19:04.648 ESM2.CME [CBV] #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.690 ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:19:04.692 ESM2.CME [CBV] 7500 Volume #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.799 ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:19:04.799 ESM2.CME [CBV] #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-20 11:19:04.884 ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:19:04.887 ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:19:05.196 HD Request # 9 | Requesting Intraday data. Start date-time: 2022-02-22 19:00:00. Record interval: 1. Symbol: ESM2.CME | 2022-05-20 11:19:05.220 ESM2.CME [CBV] #1 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.315 ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:19:05.324 HD Request # 9 | Receiving Intraday data for ESM2.CME starting at 2022-02-22 19:00:12.000000 | 2022-05-20 11:19:05.420 HD Request # 9 | Truncating file to starting date-time of 2022-02-22 19:00:12.000 | 2022-05-20 11:19:05.420 ESM2.CME [CBV] 7500 Volume #3 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.487 ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:19:05.492 ESM2.CME [CBV] #10 | Waiting for historical downloads to complete with the IDs: 9, | 2022-05-20 11:19:05.609 ESM2.CME [CBV] 7500 Volume #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:06.544 ESM2.CME [CBV] #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:07.677 ESM2.CME [CBV] #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\ESM2.CME.scid | 2022-05-20 11:19:07.797 Socket (4) | Deleting network socket now after delay. | 2022-05-20 11:19:09.836 HD Request # 9 | Timestamp of first Intraday data file record written: 2022-02-22 19:00:12.000000 | 2022-05-20 11:19:10.741 Socket (5) | New receive buffer size: 10485760 | 2022-05-20 11:19:56.082 Socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-05-20 11:21:09.849 Socket (3) | Closed. | 2022-05-20 11:21:09.849 Socket (5) | CloseSocket call. | 2022-05-20 11:21:13.817 Historical data download thread signaled to stop. | 2022-05-20 11:21:13.817 Socket (5) | Shutdown started. Waiting for graceful close. | 2022-05-20 11:21:13.817 HD Request # 9 | Received 2582720 Intraday data records from 2022-02-22 19:00:12.000000 to 2022-05-20 11:21:04.000000 (86.6 days) and wrote 2582720 records for ESM2.CME | 2022-05-20 11:21:13.818 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2022-05-20 15:21:04.000000 | 2022-05-20 11:21:13.829 Added 8 Time and Sales records to Intraday data file for ESM2.CME after download. | 2022-05-20 11:21:13.829 HD Request # 9 | Completion time: 2m 9s | 2022-05-20 11:21:13.829 HD Request # 9 | Intraday data download complete for ESM2.CME. Unique request ID: 9 | 2022-05-20 11:21:13.829 Removing historical data download ID 9. | 2022-05-20 11:21:13.829 Real-time Intraday chart data file updates started for ESM2.CME | 2022-05-20 11:21:13.829 Opened cached Intraday file: D:\SierraChart\Data\ESM2.CME.scid. Thread ID: 5960 | 2022-05-20 11:21:13.836 Intraday chart data file opened for ESM2.CME | 2022-05-20 11:21:13.836 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2022-05-20 11:21:13.836 ESM2.CME [CBV] 7500 Volume #3 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836 ESM2.CME [CBV] #1 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836 ESM2.CME [CBV] #10 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836 ESM2.CME [CBV] 5000 Volume #7 | Flagging to reload Intraday data on download completion. | 2022-05-20 11:21:13.836 Triggering next historical data download in queue. | 2022-05-20 11:21:13.836 No download requests in the queue to start downloads for. | 2022-05-20 11:21:13.836 ESM2.CME [CBV] #10 | Reloading chart. | 2022-05-20 11:21:14.062 Socket (5) | Socket gracefully closed by remote side. | 2022-05-20 11:21:14.159 Socket (5) | Closed. | 2022-05-20 11:21:14.159 ESM2.CME [CBV] 5000 Volume #7 | Reloading chart. | 2022-05-20 11:21:14.268 ESM2.CME [CBV] #1 | Reloading chart. | 2022-05-20 11:21:14.462 ESM2.CME [CBV] 7500 Volume #3 | Reloading chart. | 2022-05-20 11:21:14.672 ESM2.CME [CBV] 5000 Volume #7 | StartDateTimeForLoadingOrderFills: 2021-06-10 18:00:01 | 2022-05-20 11:21:22.253 Socket (3) | Deleting network socket now after delay. | 2022-05-20 11:21:39.854 |
| [2022-05-20 16:15:53] |
| John - SC Support - Posts: 38612 |
|
The first thing we want to take care of is your Denali Exchange Data Feed connection. You are not getting data from our Denali feed because you have activated a Non-Professional exchange, but you have not connected to your live, funded, futures trading account in order to verify your non-professional status. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Keep in mind that a Prop firm connection does not count towards the CME Group requirement for a live account. Therefore, if you do not have another trading account, then we recommend the service outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-20 19:25:44] |
| Robiis - Posts: 5 |
|
So if I create a Edge Clear account with 100-200 usd balance, then I get access to Rithmic correct cumulative delta data?
|
| [2022-05-20 19:56:36] |
| John - SC Support - Posts: 38612 |
|
If you create an Edge Clear account, then you can get our Denali Exchange Data Feed data, which you have already paid for, but are not getting due to the CME Group rule about non-professional trading accounts. This data will have the correct cumulative delta.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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