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Date/Time: Tue, 26 Nov 2024 04:46:55 +0000



Connection Error: No trade accounts assigned

View Count: 632

[2022-04-03 23:14:04]
edwood - Posts: 3
Hello.

Today I wanted to connect to the Tenton Futures Order Routing.
At step 8, I selected CME Futures Order Routing and Dorman as my Clearing Firm.
Then the connection error appeared: No trade accounts assigned


Thanks and kind regards
Marco
[2022-04-04 09:13:29]
Sierra Chart Engineering - Posts: 104368
Have you contacted Dorman and let them know that you want to use the Teton Order Routing service?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-04 16:49:28]
Sierra_Chart Engineering - Posts: 17179
You do need to contact your broker and have them set you up on Teton order routing. Contact them about that.

The error you are getting shows that your trading account is not set up on Teton order routing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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