Support Board
Date/Time: Mon, 10 Mar 2025 17:15:39 +0000
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View Count: 655
| [2022-04-03 14:46:50] |
| User871209 - Posts: 91 |
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Hello, My broker is AMP Futures and I trade via CQG. I am changing platforms to Sierra Charts, I only trade MESM22-CME futures and need only data feed without any additional features, the dare minimum. I am adding to my account Standard Sierra Chart (Service Package 3) Is there anything else I should do to start using the platform? Please let me know, Regards, |
| [2022-04-03 15:01:38] |
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Do you need real-time or delayed data for the CME futures?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-03 16:56:44] |
| User871209 - Posts: 91 |
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Thanks for reply, Real time. Please let me know, so I may set this up as soon as possible. |
| [2022-04-03 18:10:09] |
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In this case you need Service Package 10 and you need to use the Denali Exchange Data Feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-03 18:11:04
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| [2022-04-05 06:34:05] |
| User871209 - Posts: 91 |
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Thank you for your reply, I set up and paid for package 10 and it is working. I have one issue when the system startups I get a notification that says my usage time will expire in 2 days: ""Notice: 2 days of full use of Sierra Chart remaining. To continue full use the software and services, purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu."" How do I set as default my old account which has the paid package 10? Please let me know, Regards, |
| [2022-04-05 13:44:56] |
| John - SC Support - Posts: 38542 |
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Whatever is the last entered Account Name and Password is what Sierra Chart is going to use to login the next time. If you need to change your information before it logs you in, then follow the instructions at the following link: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-05 15:41:18] |
| User871209 - Posts: 91 |
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Thanks John!!
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