Support Board
Date/Time: Mon, 10 Mar 2025 16:13:48 +0000
Service Connection Error
View Count: 491
| [2022-04-03 12:55:49] |
| dubbs - Posts: 36 |
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When I try to connect to datafeed I get a box that opens saying "Service Connection Error" on the top in the margin. The box has a narrow white/gray margin around the outer edges but the rest of the box inside the narrow outer white/gray margin is totally black and I can't see any text inside the black box. Why can't I connect to datafeed? It was working perfectly fine until Friday morning (2 days ago). I use AMP and CQG (order routing only) I use the sierra chart Denali data feed. thanks |
| [2022-04-03 13:40:42] |
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Refer to: Data/Trading Service Connection and Symbol Issues: 1.7. Unable to Connect Because Server is Not Available over the Weekend And correct the Text Windows color settings so you can make the text visible: Graphics Settings: Setting the Background Color, Text Color, and Font for Text Only Windows Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-04 01:52:43] |
| dubbs - Posts: 36 |
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thank you
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