Support Board
Date/Time: Mon, 10 Mar 2025 14:19:14 +0000
Problem with connection AMP / DENALI / SC
View Count: 588
| [2022-04-01 15:52:18] |
| User593550 - Posts: 1 |
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Hi Support, yesterday I've changed my DATA configuration: previous: CQG Web Api current: SC ALL DATA (DENALI) This changes because I had a problem with hystorical market data, no problem. Now I've another problem because, every time I insert any order in my Book Trader SC change automatically from Real Account to Simulation Mode. I think this issue is connect to your verify my trading account (my account is been connected and verify to AMP, maybe from 2020. Can you help me to solve my problems? Thanks and regards. Andrea Dotti |
| [2022-04-01 18:33:10] |
| John - SC Support - Posts: 38516 |
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You need to keep your Current Selected Service set to CQG Web API. That defines your trading service so you can make the trades. Refer to the Setup Instructions for CQG here (if you need them): CQG Trading Platform Service: Setup Instructions As long as you have the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds set to Yes, then you will get the Denali data and be able to trade with CQG. Also, make sure you have the proper symbols after you get everything setup back up as it should be. To do this, open your chartbooks and select Edit >> Translate Symbols to Current Service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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