Support Board
Date/Time: Mon, 10 Mar 2025 13:28:58 +0000
2 devices
View Count: 1255
| [2022-03-29 17:46:20] |
| jakeybleez - Posts: 56 |
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hello, on my account control panel it says i'm allowed up to 3 devices. whenever i log in on a second computer there isn't live data on it. thank you
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| [2022-03-29 18:22:57] |
| John - SC Support - Posts: 38516 |
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The number of devices is for the Sierra Chart software itself. We allow you to run Sierra Chart on 3 systems simultaneously. Unfortunately, the exchanges have different rules, and you can only make 2 connections from one computer unless you pay a second exchange fee which will allow you to have 2 computers connected at the same time (each with 2 connections, if you need them). Refer to the information here: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-30 03:33:46] |
| jakeybleez - Posts: 56 |
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TSLA, on a daily candlechart with the VBP set to daily
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| [2022-03-30 12:03:44] |
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If you want real time US equities data on two computers at the same time you will need to use our new NASDAQ data feed. Instructions: How to Use New NASDAQ Total View Data Feed And you need to pay 2 NASDAQ exchange fees. In this case you will discontinue the Sierra Chart Exchange Data Feed and the US Equities exchange. Let us know if you need any help with the above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-30 12:03:53
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