Support Board
Date/Time: Mon, 10 Mar 2025 14:25:18 +0000
Any ideas why my sim orders were cancelled?
View Count: 599
| [2022-03-29 10:35:14] |
| ycomp - Posts: 321 |
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My orders just disappeared (they were on SIM). I'm trying to narrow down the possible reasons. I'm pretty sure it is not from automated trading code. I guess it is possible that it could have been from hitting a keyboard shortcut for "Cancel All". Note: my orders were cancelled on all open positions, both futures and CFD, in 2 different chartbooks. So I removed those shortcuts. But I'm wondering if it is possible there might be another cause? I checked Global Profit / Loss Management and there seems to be nothing there enabled that could do that. Also all orders are GTC but it is strange that the activity log shows time in force "Day", does that mean it is not GTC? anyhow the orders dissappeared at 6:18 AM EST. This is the activity log: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance ExchangeOrderID ClientOrderID TimeInForce Orders 2022-03-29 06:18:41.007073 [Sim]NQM2-CME Simulated order canceled 52728 52728 Stop 1 Sell 14899.00 Canceled Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 06:18:41.007069 [Sim]NQM2-CME Canceling all orders 52728 52728 Stop 1 Sell 14899.00 Pending Cancel Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 06:18:41.007059 [Sim]NQM2-CME Simulated order canceled 52727 52727 Limit 1 Sell 15169.00 Canceled Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 06:18:41.007054 [Sim]NQM2-CME Canceling all orders 52727 52727 Limit 1 Sell 15169.00 Pending Cancel Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Date Time Of Last Edit: 2022-03-29 10:38:44
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| [2022-03-29 21:11:47] |
| Sierra_Chart Engineering - Posts: 18726 |
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We need more information. We need to see the trade activity log lines before these lines which show the origin of the cancellation. This issue has been solved: Also all orders are GTC but it is strange that the activity log shows time in force "Day", does that mean it is not GTC? anyhow the orders dissappeared at 6:18 AM EST. You must update to the latest release: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-29 21:13:47
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| [2022-03-30 11:31:41] |
| ycomp - Posts: 321 |
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it's a lot of this - also you can see the most recent one before cancelling is still half an hour before the cancelling occurred. (these are the most immediate lines below what I pasted above, but there are many more lines of it below.. it is from my code which adjusts the orders.. however the code doesn't have any flattening or cancelling of positions in it. I do have some other studies on the chart which does have such code but they are all disabled so that code should never be executed) ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance ExchangeOrderID ClientOrderID TimeInForce Orders 2022-03-29 05:47:45.497460 [Sim]NQM2-CME Simulated order modify complete 52728 52728 Stop 1 Sell 14899.00 Open Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:47:45.497428 [Sim]NQM2-CME Auto-trade order modification: NQM2-CME Renko 80t #6 | yTradeManagementByStudy. Requested Price: 14899.00. Requested Quantity: 1 52728 52728 Stop 1 Sell 14898.50 Pending Modify Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:47:43.413862 [Sim]NQM2-CME Simulated order modify complete 52728 52728 Stop 1 Sell 14898.50 Open Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:47:43.413838 [Sim]NQM2-CME Auto-trade order modification: NQM2-CME Renko 80t #6 | yTradeManagementByStudy. Requested Price: 14898.50. Requested Quantity: 1 52728 52728 Stop 1 Sell 14895.50 Pending Modify Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:41:20.803831 [Sim]NQM2-CME Simulated order modify complete 52728 52728 Stop 1 Sell 14895.50 Open Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:41:20.803780 [Sim]NQM2-CME Auto-trade order modification: NQM2-CME Renko 80t #6 | yTradeManagementByStudy. Requested Price: 14895.50. Requested Quantity: 1 52728 52728 Stop 1 Sell 14895.25 Pending Modify Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Orders 2022-03-29 05:41:11.295281 [Sim]NQM2-CME Simulated order modify complete 52728 52728 Stop 1 Sell 14895.25 Open Sim3 Close 52726 1 T300 S150.twconfig 0.00 Day Do you think the most likely explanation is that I hit a key that cancelled and or flattened all positions? I have such keystrokes enabled, I have since removed their assigned shortcuts. Date Time Of Last Edit: 2022-03-30 11:33:29
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| [2022-03-30 19:26:52] |
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This is still insufficient information. We need the information requested here: Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis We need the actual Trade Activity Log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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