Support Board
Date/Time: Tue, 26 Nov 2024 06:57:55 +0000
Sierra Chart Real-Time and Historical Exchange Data Feed
View Count: 1185
| [2014-04-22 10:04:17] |
| mtz1004 - Posts: 3 |
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Hi SC Support, I subscribed to your data feed while having IB account. I believe I set up everything correctly following your guide. I need 4 symbols at the moment and NQ is the only one showing data from the time I logged on but there is no backfill possible. I cant see no "M". Then I tried another symbols and it is not working at all. Find copied the log below. Cany you give me a piece of advice please? Thanks. Petr ______ Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-22 05:43:52 The network socket is connected. | 2014-04-22 05:43:52 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-22 05:43:52 TWS server version: 70 | 2014-04-22 05:43:52 IB: Connected. Waiting for account information. | 2014-04-22 05:43:52 IB Account information received. | 2014-04-22 05:43:52 Connected to IB Live account. | 2014-04-22 05:43:52 Interactive Brokers: Requesting Trade Positions for account: U... | 2014-04-22 05:43:52 Next valid order ID: 1 | 2014-04-22 05:43:52 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-04-22 05:43:52 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-04-22 05:43:52 Next valid order ID: 1 | 2014-04-22 05:43:52 IB Account information received. | 2014-04-22 05:43:52 Connected to IB Live account. | 2014-04-22 05:43:52 Interactive Brokers: Received Trade Positions download end message for account U... | 2014-04-22 05:43:52 IB: Requesting historical order fills for account U... | 2014-04-22 05:43:57 Interactive Brokers: Received Open orders end message. | 2014-04-22 05:43:57 Interactive Brokers - Starting real-time market data updates for: NQ-201406-GLOBEX | 2014-04-22 05:45:16 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-04-22 05:45:16 Subscribing to symbol: NQ SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-04-22 05:45:16 HD Request # 59 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: ib | 2014-04-22 05:45:16 HD Request # 59 - Download start Date-Time: 2014-04-22 05:01:46.0 | 2014-04-22 05:45:16 HD Request # 59 - Requesting a total of 0 days and 7410 seconds. | 2014-04-22 05:45:16 HD Request # 59 - IB Backfill - Seconds requested: 7410. Seconds Remaining: 0. | 2014-04-22 05:45:16 HD Request # 59 - Requesting 7410 Seconds of data at 30 secs with ending Date-Time at 2014-04-22 06:55:16 for NQ-201406-GLOBEX | 2014-04-22 05:45:16 HD Request # 59 - Processing historical data message from TWS | 2014-04-22 05:45:17 HD Request # 59 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-04-22 04:52:00 | 2014-04-22 05:45:17 HD Request # 59 - Timestamp of first Intraday data file record written: 2014-04-22 05:02:00 | 2014-04-22 05:45:17 HD Request # 59 - Received 108 records and wrote 87 records from 2014-04-22 04:51:30 to 2014-04-22 05:45:00. | 2014-04-22 05:45:17 HD Request # 59 - Received 108 records from 2014-04-22 04:52:00 to 2014-04-22 05:45:00 (53.0 minutes) and wrote 87 records for NQ-201406-GLOBEX | 2014-04-22 05:45:19 HD Request # 59 - Intraday download COMPLETE for NQ-201406-GLOBEX | 2014-04-22 05:45:19 Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-04-22 05:45:19 |
| [2014-04-22 14:52:53] |
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Make sure Global Settings >>Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled. You also need to enable one of the CME exchanges here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges If you do not need market depth data, then choose the one for 4USD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-22 15:52:23] |
| mtz1004 - Posts: 3 |
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"To enable the exchange, make sure that the Agreements are signed." Where are the Agreements to sign? Thanks. Petr |
| [2014-04-22 16:01:05] |
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Go to this page and click on the link that says "Sign the Agreement": https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures It is in the left middle of the page. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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