Support Board
Date/Time: Tue, 26 Nov 2024 06:34:01 +0000
Why are we getting 10 min missing upon restart?
View Count: 1049
| [2014-04-21 18:08:50] |
| User88663 - Posts: 4 |
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This is unacceptable for a so called live data feed.
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| [2014-04-21 18:23:40] |
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This depends upon the particular clearing firm being used. Sierra Chart does provide a historical data solution that they can take advantage of, but they have to decide to use it. We have different implementation methods available. Who is your broker? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-22 16:48:41] |
| vegasfoster - Posts: 444 |
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Hi, I am not seeing why there is now a delay when there wasn't previously. Thanks. |
| [2014-04-22 17:49:22] |
| Sawtooth - Posts: 4120 |
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TT FIX changed recently and no longer has historical data in its feed from most brokers. The historical data now comes from SC, but is delayed 10 min.
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| [2014-04-22 21:29:57] |
| vegasfoster - Posts: 444 |
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Ok, thanks Tom.
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| [2014-04-23 07:14:44] |
| Carl71 - Posts: 125 |
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Does this issue affect also the AMP/TT service?
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| [2014-04-23 08:22:25] |
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Does this issue affect also the AMP/TT service? No it does not because AMP utilizes the Sierra Chart historical data service for FCMs. However, this is only for TT Net.Whereas the 10 minute delayed data, is a completely separate service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-23 08:22:48
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