Support Board
Date/Time: Mon, 10 Mar 2025 10:57:13 +0000
NQ Bars are not displaying..
View Count: 874
| [2022-03-23 14:32:18] |
| Lightshow - Posts: 7 |
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Since my broker switched me to Teton Data feed I have had issues with my charts. Last night NQ cut off at 9pm and not displaying any bars on charts I can see the price moving. Literally happened Random. I have tried everything to troubleshoot time setting, session times, re-download the data followed all the instructions before creating this message. My Rhitmic Sierra is working totally fine has not skipped the beat. So I am not sure why Teton NQ data feed is not working and Rhitmic feed working fine. |
| [2022-03-23 14:36:04] |
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Based on your description this has to do with the chart Session Times and Time Zone. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-23 14:56:28] |
| Lightshow - Posts: 7 |
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I have tried that no solution. It cut out yesterday randomly at 9:05pm and stopped updating. I looked at previous topic where you suggested that as solution and I have tried everything there and nothing has changed.
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| [2022-03-23 15:03:21] |
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We want you to set the session times to include the entire 24 hours. What is the Session Start Time and the Session End Time set to? What you describe almost certainly relates to session times. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-23 15:04:01
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| [2022-03-23 15:09:16] |
| Lightshow - Posts: 7 |
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I have checked and changed that. Start time 00:00:00 End Time 23:59:59 My ES settings currently are Start time 18:00:00 End Time 17:59:59 Es chart is working just fine and Rhitmic same deal... its just on NQ with Teton Feed... |
| [2022-03-23 15:20:24] |
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At the moment you are not seeing any issue though with your NQ chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-23 15:36:24] |
| Lightshow - Posts: 7 |
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The issue is still there. I changed time settings as suggested and bars are still not displaying since yesterday 9:05Pm. I can see the price bar moving but bars are not displaying on the chart. This is only with NQ on Teton feed. ES on Teton working fine and all my Rhitmic symbols working fine. |
| [2022-03-23 15:59:47] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-24 01:35:38] |
| Lightshow - Posts: 7 |
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Fixed the issue! After changing session times to include entire 24 hours I Deleted and Downloaded Data again and it worked. Thanks for your help troubleshooting. |
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