Support Board
Date/Time: Mon, 10 Mar 2025 07:13:09 +0000
my footprint chart is not loading
View Count: 528
| [2022-03-21 15:12:26] |
| User782299 - Posts: 1 |
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Hello Support, I've added a footprint chart to sierra chart in the data folder but the footprint chart is not loading. Please could you have a look to see if I'm overlooking something? Please see the attached footprint chart. Kr https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=62579 |
| [2022-03-21 16:48:01] |
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One thing we see is your Sierra Chart account is expired. We have temporarily reactivated it for two days. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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