Support Board
Date/Time: Tue, 26 Nov 2024 06:23:56 +0000
One symbol not updating
View Count: 969
[2014-04-21 14:00:58] |
User29707 - Posts: 43 |
I have one symbol that all of the sudden stopped updating. The contract is the russel 2000 futures contract`, (TF-201406-NYBOT). I duplicated a chart from another working symbol and changed symbol to TF, still no update. My data feed is Interactive Brokers. When I load IB's chart for TF it updates fine. All other symbols in Sierra Charts update fine from IB. Any suggestions |
[2014-04-21 14:18:53] |
User29707 - Posts: 43 |
Rebooted computer and problem went away.
|
[2014-04-21 16:07:18] |
Sierra Chart Engineering - Posts: 104368 |
Next time you have a problem, refer to help topic 3: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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