Support Board
Date/Time: Mon, 10 Mar 2025 03:12:19 +0000
tpo - food print
View Count: 567
| [2022-03-15 23:07:42] |
| carpinteiro - Posts: 1 |
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bonjour a chaque fois que je active le TPO ca me dis que mon pack net pas compatible pourtant jais pris le pack 10 sa devrais fonctionner il a la formule standard + le flux et sa ne fonctionne pas pouvez vous m'aider je vous remercie
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| [2022-03-16 00:16:22] |
| John - SC Support - Posts: 38516 |
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From Google Translate: hello every time I activate the TPO it tells me that my net pack is not compatible yet I took the 10 pack it should work it has the standard formula + the flow and it does not work can you help me thank you
To use the TPO study you need to be on the Advanced package. Package 10 is the Standard Package with the Denali Exchange Data Feed Fee included. Therefore, you would need to be on Package 11 if you are using the Denali data. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. -- We noticed that you do not have any exchanges active on the Denali Exchange Data Feed. If you want real-time data from the Denali feed, then refer to the information here: Denali Exchange Data Feed Otherwise, if you are just going to use the Delayed Exchange Data, then you can be on Package 5. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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