Support Board
Date/Time: Mon, 10 Mar 2025 03:03:20 +0000
CHARTS OT WORKING ON RITHIMIC DATA
View Count: 541
| [2022-03-15 15:13:01] |
| mughees.abbas - Posts: 1 |
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MY CHARTS NOT WORKING ON RHITMIC DATA DTC ,MY ACCOUNT IS EVALUATION ACCOUNT GIVEN MY EARN2TRADE,NOT PROFESSIONAL,DOM FOOTPRINTS CHARTS NOT WORKING ON IT,I HAVE DENALI EXCHANGE NON PROFESSIONAL ONE,MY CHARTS WORKS ON LIVE ACCOUNT(WHICH I DONT USE) IM GIVING EVALUATION ON RHITMIC CHARTS NOT WORKING THERE,KINDLY HELP ME SOLVE THIS PROBLEM TODAY
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| [2022-03-15 16:01:43] |
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Everything looks good with your account and you should be receiving real-time data, for the CME exchange. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-15 16:15:06] |
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Make sure you are using the correct symbols. Translate them with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service If you still need more help we need the information in the above post. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-15 16:15:19
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