Support Board
Date/Time: Mon, 10 Mar 2025 07:13:28 +0000
6E Contracts rounding to the highest decimal point when entering a Buy or Sell limit order
View Count: 652
| [2022-03-14 17:28:54] |
| RobertoC - Posts: 7 |
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Hello, I am experiencing an issue with contracts that have 5 decimal places for price. For example, if I enter a Buy Limit on 6E at 1.10155 it will automatically move it up to 1.10160. This happens only when I am using my live account. If I use the Simulated Trading Mode it lets me place it on the 0.00005 decimal. Would you know how to resolve this issue? Thank you |
| [2022-03-14 18:16:28] |
| John - SC Support - Posts: 38516 |
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If your Tick Size is set to "0.00005" (which is the correct Tick Size for this instrument) then you would need to check with your broker as to why this is being changed. It is not being changed by Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-14 18:28:14] |
| RobertoC - Posts: 7 |
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My broker does not have this issue on NT8 or on Rtrader
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| [2022-03-14 18:37:15] |
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What is the Tick Size of the chart set to? And also the Price Display Format. Refer to: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Also a broker would not be able to answer a question like this. Most likely the rounding is occurring on the Sierra Chart side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-14 18:38:58
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| [2022-03-15 16:32:24] |
| RobertoC - Posts: 7 |
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The Tick Size is set to 0.00005 and the Price Display Format is set to 0.00001
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| [2022-03-15 17:50:05] |
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Locate the initial order in the Trade Activity Log and see if the price is correct there when the order is sent: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-15 17:56:46] |
| RobertoC - Posts: 7 |
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It Isn’t. It shows the price to which it rounds it up
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| [2022-03-16 11:37:40] |
| RobertoC - Posts: 7 |
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On the Trade Activity Log, the Order Sent price is correct. But then the Open Order price is wrong.
Date Time Of Last Edit: 2022-03-16 11:39:28
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| [2022-03-16 11:43:03] |
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Therefore, it is Rithmic who is changing the price. We will contact them about this. Also if you are doing a live trading, you really should be using our Teton order routing. There is no reason to be using Rithmic.You are going to have a higher quality of service, for free. Refer to: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-16 11:44:22
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| [2022-03-17 20:49:43] |
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We have discovered what the issue is. After going over this with Rithmic. We will have a new release out to resolve, today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-21 23:13:31] |
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Update to the latest prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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