Support Board
Date/Time: Mon, 10 Mar 2025 07:13:10 +0000
Lack of Intraday Chart data for ICE US Dollar Index - Rithmic Direct DTC
View Count: 648
| [2022-03-14 09:33:59] |
| User847333 - Posts: 9 |
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I can't load data for Intraday chart and getting Error - I'm attaching screenshot. I have package 10 with Rithmic Direct DTC. Historical Chart works OK |
 DX Intraday.jpg / V - Attached On 2022-03-14 09:30:31 UTC - Size: 41.3 KB - 144 views Attachment Deleted. |
| [2022-03-15 01:59:04] |
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We cannot help with this. You need to contact Rithmic. Sierra Chart does not provide ICE historical data for Rithmic users.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-15 18:38:07] |
| User847333 - Posts: 9 |
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I'm confused. So why I can set Monthly, Weekly and Daily charts but not Intraday?
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| [2022-03-17 22:40:29] |
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For Historical charts the data is coming from Sierra Chart data services and not Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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