Support Board
Date/Time: Tue, 26 Nov 2024 06:30:31 +0000
Missing Data using the TT Feed
View Count: 991
| [2014-04-18 18:40:00] |
| User37129 - Posts: 15 |
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Hi there, I am experiencing missing data on all charts (daily,60,30,15min,5min,1min timeframes). It seems that whenever I log off and return it does not backfill the historical data. ie. when I logoff at 17h15 and open the platform at 6h45 all the overnight candles are missing. I did follow instructions provided, and right clicked and hit the "delete and download" data, but the historical candles did not download. I'm trading the ES4M. I would also like know what is the minimum internet speed required for SC. Thank You. BF |
| [2014-04-18 23:58:48] |
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Update Sierra Chart to version 1122 with Help >> Download Current Version. Refer to the version notes for 1122 here about this: https://www.sierrachart.com/index.php?l=doc/Whats_New.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-18 23:59:01
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| [2014-04-19 04:44:54] |
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I would also like know what is the minimum internet speed required for SC. We cannot answer this. You need to monitor your own network connection.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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