Support Board
Date/Time: Sun, 09 Mar 2025 21:05:16 +0000
Denali Data Not Working
View Count: 527
| [2022-03-11 19:36:02] |
| User379468 - Posts: 508 |
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Have been using Denali data for a long time, suddenly not working today, charts not loading backfill, not sure where the issue is, not set to renew for another few days. Please help diagnose issue/get corrected ASAP, thanks. Is there any way to set up so trading service can automatically load backfill in a situation like this? Date Time Of Last Edit: 2022-03-11 19:36:42
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| [2022-03-11 19:57:09] |
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You have to activate the exchange or exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-11 20:56:10] |
| User379468 - Posts: 508 |
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Thank you, saw the service package renewal but not the exchange fee separate, wish there was a way to combine them to simplify.
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