Support Board
Date/Time: Sun, 09 Mar 2025 21:12:23 +0000
Not getting real time data
View Count: 429
| [2022-03-11 18:03:09] |
| bread4fish - Posts: 1 |
|
Hi, I have CME / CBOT / NYMEX / COMEX Exchanges activated and need real-time data for index futures and commodities. I have these in real time before for months since I started subscription. I don't know what has changed that now I don't have access to real time data. I did not change anything except automate subscription payment. |
| [2022-03-11 19:38:13] |
| John - SC Support - Posts: 38516 |
|
The only exchange that is activated is the CME Non-Professional Top-of-Book. So you should be getting real-time data for instruments on the CME exchange, such as ES. Otherwise, if your Current Selected Service is set to "SC Data - All Services", then any other CME Group instrument will be Delayed Streaming data. You can change the activated exchanges here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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