Support Board
Date/Time: Sun, 09 Mar 2025 21:12:08 +0000
Using CQG app when Sierra Chart is open on computer
View Count: 495
| [2022-03-09 23:49:17] |
| ssangha84 - Posts: 126 |
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Hello, I am not able to use the CQG app on my iphone when Sierra Chart is left open on my computer. Is there any way to allow this?
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| [2022-03-10 15:15:52] |
| John - SC Support - Posts: 38516 |
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We have no idea. You would need to ask your broker why this is the case. If we had to guess, we would think it is because you are then making multiple connections to the data feed for which you are not setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-10 16:30:49] |
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To avoid this problem use the Teton order routing service: Sierra Chart Teton Futures Order Routing The Sierra Chart web-based trading panel provided with Teton allows you to have a connection at the same time as running Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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