Support Board
Date/Time: Thu, 28 Nov 2024 18:51:09 +0000
[Locked] - Pricesquawk not working on version 2362
View Count: 8329
| [2022-11-13 20:39:39] |
| Sierra_Chart Engineering - Posts: 17206 |
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This is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-18 12:27:14] |
| NukazukeL - Posts: 22 |
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Please allow for my account as well. Thanks! |
| [2022-11-18 12:47:11] |
| User736992 - Posts: 3 |
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Hi I need pricesqwack to work on my Sierra charts too. I just paid for Denali... Version 2454 and for the life of me I can't get PriceSquawk to take ES.... I Googled and came across this page people having the same problem.... Looks like I need someone at SC to allow my account also. Thanks |
| [2022-11-18 16:26:33] |
| John - SC Support - Posts: 36350 |
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NukazukeL: Your account is now setup. User736992: Your account was already setup. If you are still having an issue then please logout and log back in again using the Forced Login option. Refer to the following: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-22 08:49:46] |
| User736992 - Posts: 3 |
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Thank you NukazukeL: However my Pricesqwack still looking for EZ-22-CME but it doesn't appear to have modified since 11-18-2022 with only 56B I attached a screenshot that says "Sysmbol settings not found for current service" ...... I can only open ES-202212-CME and that works on the charts but cannot connect with PriceSqwack Thanks again... Appreciate it |
Private File Private File Attachment Deleted. |
| [2022-11-22 15:02:27] |
| Sierra_Chart Engineering - Posts: 17206 |
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When using interactive brokers this is the symbol you need to use: ES-202212-CME To solve the problem with price squawk, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-22 15:02:47
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| [2022-11-28 14:10:08] |
| User736992 - Posts: 3 |
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Hi there, After the weekend. I tried to log in to Sierra Charts but data feed won't connect. So I looked into Data/trade Service Settings and when I pick IBKR... It says Interactive Brokers (Not enabled on package) but I have been using it for 2weeks before and I even added credits... I really don't know what to do. I am so lost and tired of this. Could you please help me? |
| [2022-11-28 17:25:14] |
| John - SC Support - Posts: 36350 |
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User736992: Everything on your account looks good. We wonder if you are logging into your Sierra Chart with a different Account Name than what you have posted from. Make sure you are logging in correctly by selecting Help >> About and checking that your Account Name is the same as the one you posted from. If that is all ok, then we would need to see an image of the problem you are seeing, as you should not be getting that error based on your account setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-01 18:56:08] |
| Hopeman - Posts: 166 |
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Could you make the adjustment on my account as well please? Thank you! Date Time Of Last Edit: 2022-12-01 18:57:04
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| [2022-12-01 22:11:00] |
| John - SC Support - Posts: 36350 |
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Hopeman: We have allowed your account to connect to Pricesquawk. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-02 07:04:57] |
| User42554 - Posts: 16 |
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Hi, please allow Pricesquawk on my account too. Thank you! |
| [2022-12-02 17:17:54] |
| John - SC Support - Posts: 36350 |
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User42554: We have allowed your account to connect to Pricesquawk. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-02 18:21:23] |
| Hopeman - Posts: 166 |
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Hi! I have a Sierra Chart version 2448 does PriceSquawk run in this version? Thanks |
| [2022-12-04 22:56:51] |
| Sierra_Chart Engineering - Posts: 17206 |
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Yes but tell us the symbol and the particular Data or Trading service being used so we can see if there is any problem with that combination.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 16:32:13] |
| Hopeman - Posts: 166 |
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F.US.EPZ22 CQG
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| [2022-12-09 16:56:04] |
| Sierra_Chart Engineering - Posts: 17206 |
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That symbol is properly set up for CQG relating to using price squawk. Just make sure the symbol settings are up to date: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And you are running an up-to-date version of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-11 20:08:38] |
| User669315 - Posts: 3 |
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Please allow for my account, apologies for the seperate post. ES Rithmic and Denali thank you |
| [2022-12-12 15:38:15] |
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This is done for your Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-16 02:51:29] |
| User96251 - Posts: 2 |
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Please also allow for my account (for CME Group futures; getting the "Market data not allowed to be relayed for symbol" message after updating Sierra Chart).
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| [2023-01-16 17:10:10] |
| John - SC Support - Posts: 36350 |
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User96251: We have enabled this for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-09 21:00:34] |
| kevorkcapital - Posts: 2 |
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Can you enable pricesquawk for my account please. Thank you
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| [2023-03-10 18:38:33] |
| John - SC Support - Posts: 36350 |
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kevorkcapital: We have activated this for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-12 15:47:56] |
| User965369 - Posts: 11 |
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Can you please enable PriceSquawk for my account.
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| [2023-04-12 17:44:00] |
| Sierra_Chart Engineering - Posts: 17206 |
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No, we can no longer do this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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