Support Board
Date/Time: Sun, 09 Mar 2025 20:32:29 +0000
Question
View Count: 455
| [2022-03-08 16:16:04] |
| JVincent - Posts: 24 |
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Greetings...when I log in to SC, why does it tell me I only have 4 days left to use the platform when I have plenty of money in my account to re-up...generally, I keep 2 months ahead on fees.
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| [2022-03-08 17:51:30] |
| John - SC Support - Posts: 38516 |
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It is just telling you that your renewal is coming up. It is not a matter of having enough funds in your account (which you do), it is just a reminder.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-10 00:40:50] |
| JVincent - Posts: 24 |
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it sounds more like they're going to shut the platform down in 2 days than letting me know a renewal is coming up.
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 IMG_0719 (002).jpg / V - Attached On 2022-03-10 00:40:11 UTC - Size: 7.81 MB - 136 views |
| [2022-03-10 00:45:01] |
| JVincent - Posts: 24 |
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here's the message in case the pic didn't upload: Notice: 2 days of full use of Sierra Chart remaining. To continue full use of the software and services, purchase more usage time by selecting 'Help add usage credit' on the menu. |
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