Support Board
Date/Time: Sun, 09 Mar 2025 12:53:11 +0000
cumulative delta Study Blank
View Count: 572
| [2022-03-05 08:32:54] |
| Jono_VWAP - Posts: 10 |
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hi The cumulative delta Study is Blank i am using CQG Data but it is the same when i switch to SCdata all other studies are working. is this a common issue and can you help?? |
| [2022-03-05 14:06:12] |
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Yes we can help with this. You need to use the Denali Exchange Data Feed for market data when using CQG. Full documentation and instructions: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-06 09:24:51] |
| Jono_VWAP - Posts: 10 |
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I have just ordered the advanced package 5 on Friday for 6 months Can I upgrade that package to 11 and add the difference on top?? |
| [2022-03-06 10:36:34] |
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You just need to change your Sierra Chart Service Package to 11 which you have already done. Here is the full information on that: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. And then you also need to activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed The exchange fee will be free for the first month they are activated in. And then you cancel the market data exchange fees that you pay through your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-06 10:36:45
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| [2022-03-06 12:10:12] |
| Jono_VWAP - Posts: 10 |
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I have followed all steps and have set up Denali Cumulative Delta is still Blank Can you help?? |
| [2022-03-06 12:12:36] |
| Jono_VWAP - Posts: 10 |
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Sorry it’s working I had to just remove then add the study again |
| [2022-03-06 12:18:45] |
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You also need to do this. We recommend this always after changing to the Denali data feed: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-06 12:18:59
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