Support Board
Date/Time: Tue, 26 Nov 2024 06:57:20 +0000
TT connection failure
View Count: 981
| [2014-04-17 16:18:51] |
| User79249 - Posts: 4 |
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connection has been working fine for several months. 2 days ago i lost connection during session, i was able to reconnect approx 1 hour later. I stayed connected all day yesterday. today i am not able to connect, message log shows attempt after attempt. I am using Sierra Chart 1070. Thank you, Mike |
| [2014-04-17 16:20:16] |
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Who is your broker? If it is Velocity Futures, please contact them for instructions about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-17 16:32:23] |
| User79249 - Posts: 4 |
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My broker is Trade Pro Futures. I have contacted and they have not had problems with TT data feed
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| [2014-04-17 16:46:18] |
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We understand that Trade Pro Futures clears through Velocity Futures and the TT FIX server is now shut down permanently. The accounts have been moved to Advantage Futures. Please contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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