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Date/Time: Tue, 26 Nov 2024 06:53:04 +0000



Sierra Charts through Transact Account... open Sierra Charts without TA platform ?

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[2014-04-17 13:25:40]
Eric Cartman - Posts: 16
Hi,

I have an account with Transact Futures and subscribed to use Sierra charts through them. When I open the TA platform, it automatically also opens Sierra charts.

But now I would like to have the TA platform for execution on one machine, and Sierra charts for charting only on another machine. So I would like to open TA platform WITHOUT charts (I already figured out how to do this), and on the other computer I want to open Sierra charts WITHOUT the TA platform. But this is not working... I tried to start Sierra charts with my TA login, but this does not work. Is there a solution for this, and if yes, how does it work ?

Thx
[2014-04-17 16:31:08]
Sierra Chart Engineering - Posts: 104368
The solution is that you need to have your own direct Sierra Chart account that you pay for directly. Here are the instructions:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html

You can use the same account you have used to post this Support Board message with. You just need to pay for usage time on it after the usage time ends.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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