Support Board
Date/Time: Sun, 09 Mar 2025 00:53:23 +0000
Clicking
View Count: 542
| [2022-02-27 23:25:20] |
| NeroTulip - Posts: 18 |
|
Hello I am trying to buy at market a micro e-mini SP500 and when I click buy, a window pops up for a simulated order. At the time that I click buy, I have made sure (several times) that under "trade" the simulation mode is NOT on. But, when I click "buy" it is having a window pop up that says a simulated order will be filled and to click yes or no. Has anyone seen this ? |
| [2022-02-28 00:34:55] |
| |
|
Who is your futures broker? You need to set Sierra Chart to use the particular Trading service you want to use. This is controlled through this setting: Data/Trade Service Settings: Current Selected Service (Global Settings >> Data/Trade Service Settings >> Main Settings >> Service) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-28 00:41:47] |
| NeroTulip - Posts: 18 |
|
Thank you for the response. I am a bit confused- admittedly I have not placed a lot of trades through Sierra chart because I have been stubborn and learning my old platform, but I have placed several trades, and I have always had my data/trade service settings set to "SC Data-All Services [Data]" and it worked in the past ? is there something else I should be connected to? My broker is CQG and I have the Denali data feed package from SC.
|
| [2022-02-28 00:44:20] |
| |
|
In this case you need to follow the instructions on this page: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: