Support Board
Date/Time: Sun, 09 Mar 2025 01:38:57 +0000
Delayed Futures Data
View Count: 461
| [2022-02-24 15:20:35] |
| shanks001 - Posts: 1 |
|
AGAIN with the delayed data. why does this KEEP HAPPENING
|
| [2022-02-24 16:05:56] |
| John - SC Support - Posts: 38516 |
|
Everything on your account looks good. If you are still having an issue then we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: