Support Board
Date/Time: Fri, 07 Mar 2025 00:47:38 +0000
Chart is not updating past yesterday
View Count: 551
| [2022-02-21 15:37:41] |
| User769783 - Posts: 191 |
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My data on chart stops on yesterday. Not updating real time prices. I just paid and renewed services. Cannot trade and loosing money. Pissed! Someone please help.
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| [2022-02-21 17:09:20] |
| John - SC Support - Posts: 38467 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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