Support Board
Date/Time: Fri, 07 Mar 2025 01:15:16 +0000
Reactivated Datafeed and Recurring Services, Now Charts Not Updating
View Count: 538
| [2022-02-21 14:56:28] |
| User769783 - Posts: 191 |
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Im sure the title explains it, what is going on here?
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| [2022-02-21 16:34:48] |
| John - SC Support - Posts: 38467 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-21 18:44:31] |
| John - SC Support - Posts: 38467 |
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We deleted our previous post. The Equities markets are closed for President's Day today, so there are no Market Statistics to be posted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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