Support Board
Date/Time: Fri, 07 Mar 2025 00:53:10 +0000
Charts not updating on sub instance, two separate computers
View Count: 486
| [2022-02-21 07:27:45] |
| User239246 - Posts: 3 |
|
Hello. I managed to establish a connection on my sub instance. I have CQG web api for my data/trade service on the server instance. My charts don't update, not realtime nor delayed, after downloading historical data whether or not use market data direct from primary server is set to yes or no. When I have it to no, I get "symbol is unknown, market data requests from remote computer not allowed" yet I get realtime DOM bids and offers. I want to be able to use my charts on the second computer realtime, I am not looking to execute any trades on this second computer or even use the DOM ladder or time and sales. I have both of my computers on the same local network. |
| [2022-02-21 14:30:22] |
| |
|
We are looking this over.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-22 02:01:11] |
| Sierra_Chart Engineering - Posts: 18672 |
|
Regarding post #1 exchanges expressly do not allow what you are looking to do. You cannot access this data from one computer on another computer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: