Support Board
Date/Time: Fri, 07 Mar 2025 01:11:46 +0000
Cannot submit order on real time sim trading, but fined with replay and live trading
View Count: 535
| [2022-02-21 01:04:49] |
| User269983 - Posts: 31 |
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I am using version SC 2357 and encountering a weird issue with submitting order. I cannot submit any order on real time sims trading, however order can be submitted on sims replays and live trading. Using OCO from trade menu, it looks like the order get rejected right away. No error from message log. |
| [2022-02-21 05:58:34] |
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Do you see the order in Trade >> Trade Orders Window? What is the status of it?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-21 14:28:37] |
| User269983 - Posts: 31 |
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The status is canceled when I hit a market order.
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 TradeWindow.PNG / V - Attached On 2022-02-21 14:27:43 UTC - Size: 25.09 KB - 128 views |
| [2022-02-22 01:49:20] |
| Sierra_Chart Engineering - Posts: 18672 |
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We need to see all of the lines in the Trade Activity Log for one of these orders: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-22 01:49:21] |
| Sierra_Chart Engineering - Posts: 18672 |
|
We need to see all of the lines in the Trade Activity Log for one of these orders: Trade Activity Log: Providing Trade Activity Log Data Lines to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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