Support Board
Date/Time: Fri, 07 Mar 2025 01:06:18 +0000
One month absence.
View Count: 565
| [2022-02-20 12:12:01] |
| User198125 - Posts: 38 |
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Hello, I have not logged on to my SC for a month and now when I try to, I am not being able t oconnect to the data feeds. I have tried to change the 'Current Selected Service List' to 'SC Data - All Services' for for 30 seconds and then logging on and then chnaging back but I am not having any luck. Can you help me please. Thank you |
| [2022-02-20 12:12:22] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-20 14:18:24] |
| User198125 - Posts: 38 |
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Hello, I have somehow managed to get the download to work by playing around with the settings. I will continue to monitor it. Thank you for your time and assistance. Best Regards M Patel |
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