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Date/Time: Tue, 26 Nov 2024 06:41:07 +0000



Intraday chart on GER30 not loading correctly

View Count: 911

[2014-04-16 09:22:40]
User86139 - Posts: 10
My GER30 chart will not load past 15th April and is stuck at a price of 9311.
My GBPUSD chart loaded correctly at 10 am this morning and then just froze.
I reported this yesterday but it has not come up on my Support board Post for some reason.
I have been unable to trade now for 2 days.
Awaiting your news.
Stein
[2014-04-16 09:48:00]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

If you still have a problem, provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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