Support Board
Date/Time: Fri, 07 Mar 2025 00:59:25 +0000
v.2355 - PULL/STACK during replay issue - BUG FIX NEEDED
View Count: 802
| [2022-02-18 15:53:56] |
| User837706 - Posts: 14 |
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I updated to v.2355 earlier last week. I've now rolled back to v.2351 and all is well. PROBLEM: During "chart replay", the DOM's pull stack column does not function properly/ smoothly. It looks like how CQG pull-stack data used to display. You will notice it instantly. Example: I noticed while replaying ZN(Mar 22) contract for today 3pm (GMT) |
| [2022-02-18 16:09:52] |
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We will check this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-19 03:20:27] |
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We identified the issue. It is resolved (a fairly involved issue) and we will have a new release out over the weekend.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-19 03:26:30
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| [2022-02-20 15:06:29] |
| User907968 - Posts: 836 |
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Hello, is this issue considered resolved in v2361? There is a major discrepancy between 2347 & 2361 - please see attached chart replay images. |
Attachment Deleted.  Pulling-Stacking.png / V - Attached On 2022-02-20 15:06:02 UTC - Size: 99.34 KB - 154 views |
| [2022-02-20 15:12:46] |
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No, we have not yet released the solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-20 15:12:53
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