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Date/Time: Fri, 07 Mar 2025 01:26:08 +0000



cant get off of sim

View Count: 670

[2022-02-18 01:31:43]
User518098 - Posts: 4
I have been with sierra a few years. all good. last night I swithched from cqg to denali. Got all my charts working and I have real time data and everything. however it will not let me off of sim. I can switch it off under trade settings but as soon as I hit the dom to place a trade it throws me to sim. Can anyone help me. Thanks
[2022-02-18 02:24:54]
Sierra Chart Engineering - Posts: 104368
Do you mean you changed from CQG to the Teton order routing service? Who is your current broker?

If you want to use Teton, refer to:
Sierra Chart Teton Futures Order Routing: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-18 13:38:39]
User518098 - Posts: 4
amp is my broker and has been from beginning. the only thing I changed is from cqg data to denali
[2022-02-18 13:50:13]
Sierra Chart Engineering - Posts: 104368
Therefore, you need to still have Sierra Chart set to use CQG. Follow the instructions here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

Global Settings >> Data/Trade Service Settings >> Current Selected Service needs to be set to CQG Web API.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-18 13:57:22]
User518098 - Posts: 4
Even though I am on denali and not cqg data now?? Just making sure before I change and have to change all my symbols. thanks for your help
[2022-02-18 14:02:13]
Sierra Chart Engineering - Posts: 104368
Yes that is correct . You still need to have Sierra Chart set to use CQG. You will be able to access the Denali data feed when using CQG.

You can easily translate the symbols with Edit >> Translate Symbols the Current Service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-02-18 14:02:33

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