Support Board
Date/Time: Thu, 06 Mar 2025 21:59:32 +0000
Connection issues with Denali today.
View Count: 512
| [2022-02-17 15:47:59] |
| Spartan79 - Posts: 54 |
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Today for the first time I had connection problems, where price froze for 5-10 sec and then downloaded. 2nd time it took about 30 sec and 3rd time 5-10 sec. Not sure if it's SC related or my internet connection. I'm attaching today's log here. I also send the log in SC. It's different from, when sometimes during news events prices hangs up for a sec or two. Thank you. Date Time Of Last Edit: 2022-02-17 15:51:01
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Private File |
| [2022-02-17 23:11:08] |
| Sierra_Chart Engineering - Posts: 18671 |
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If the issue lasted more than a minute then it must be your Internet connection because Sierra Chart would have connected between three different ISPs used by our servers. So once it went to the next one, there should not have been a problem. There certainly was a connectivity issue somewhere . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-17 23:11:39
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