Support Board
Date/Time: Thu, 06 Mar 2025 21:58:02 +0000
Delayed Data on S&P Micro Mini Futures
View Count: 812
| [2022-02-16 20:29:52] |
| User139283 - Posts: 8 |
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Hi, I am getting delayed data on SC for futures. Is there a setting that I need to fix somewhere. I have attached a quick screenshot here for your reference Thanks a |
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| [2022-02-16 21:33:40] |
| John - SC Support - Posts: 38464 |
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You are getting the Delayed data because you have not setup the Denali Exchange Data Feed for any real-time data. You need to go through all of the Setup Instructions starting at the following link in order to get real-time data for the CME Group: Denali Exchange Data Feed: Sign the Agreements: The CME Group (Denali Exchange Data Feed Setup Instructions) Just be aware of the requirement from the CME Group that you have a live, funded, futures trading account that we can connect to, in order to qualify for the non-professional exchange fees. For more information on this requirement, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have a trading account, then we recommend just using the Delayed Streaming data, as it acts like real-time data, but is delayed by 10-15 minutes (depending on exchange), and is included with any Sierra Chart package. If you do not have a trading account, but you really want the real-time data from the CME Group, then we recommend the following service to setup an account for a minimal outlay: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-17 11:50:08] |
| User139283 - Posts: 8 |
|
Thanks for pointing the right direction. I believe trade station isn't supported with Sierra charts as my TS futures account is funded and ready to trade. I believe I will have to pay higher data fees? Can you please point me to the right package for that since i cant connect my TS account here. Second is tasty works platform supported by SC? Thanks again for your support |
| [2022-02-17 16:00:44] |
| John - SC Support - Posts: 38464 |
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If either of them uses CQG or Rithmic, then you can connect your Sierra Chart to that account to qualify for the non-professional exchange fees. Otherwise, if you want to pay the Professional exchange fees, then go through the Denali Exchange Data Feed Setup Instructions and declare yourself as a Professional when filling out the exchange agreements and activate the Professional exchanges you need. You will find the instructions here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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