Support Board
Date/Time: Tue, 26 Nov 2024 09:37:45 +0000
filled order dissapeares
View Count: 1189
| [2014-04-15 15:51:20] |
| User30743 - Posts: 365 |
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hi, i got a serious problem which i cant handle. the problem is that when i put an order (with sl and pt) the parrent order, after filling, dissapears from the chart. i dont know how to make it visible, i tried somewhere in the TRADE - SIMULATION FILL SOURCE - but it doesnt work. there is a simulation fills clicked and it cannot be unclicked. please see the pictures bellow for better understanding. |
Attachment Deleted. |
| [2014-04-15 17:37:48] |
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We need to know what the Position Quantity and Average Price is. This can be seen by selecting Trade >> Open Trade Window for Chart. Provide another image showing that window as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-16 15:18:17] |
| User30743 - Posts: 365 |
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the position quantit is 1 contract, and the average price? i dont know what u mean, but it doesnt show in the trade window. it seems like if the parent order was not filled at all, but it is filled, i put in in the chart, with both pt and sl, (viz the previous pictures), then the price touches it, and the parrent order dissapears, the childs (pt and sl) stay visible.. it is really weird
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| [2014-04-16 15:19:55] |
| User30743 - Posts: 365 |
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and when i cancell them all it keeps telling me some message - viz the pic EX4
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Attachment Deleted. |
| [2014-04-17 07:53:14] |
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The chart shows that there is no position. Press the Flatten button on the Trade Window, to cancel all the orders flatten the position of there is one. Submit a new order with Attached Orders. There should definitely be a position. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-25 17:29:30
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| [2014-04-25 17:13:13] |
| User30743 - Posts: 365 |
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it still doesnt work. anytime i put a parrent order and the market fills it, it dissapears, for no reason. what is interesting is that it happens only in one chartbook, in others everything goes right |
| [2014-04-25 17:22:45] |
| User30743 - Posts: 365 |
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what is even more interesting is that the order is visible one the 30 min timeframe, but not on the 2 min where i put the executions. - viz the pictures what is wrong with that please? |
| [2014-04-25 17:24:43] |
| User30743 - Posts: 365 |
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https://www.sierrachart.com/image.php?l=1398446476616.png - 30 min - visible parent order https://www.sierrachart.com/image.php?l=1398446448216.png - 2 min - where i put the exeutions - it was filled and dissapered |
| [2014-04-25 17:37:03] |
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The problem has to do with the Simulation Fills Source: https://www.sierrachart.com/index.php?l=doc/doc_TradeMenu.html#SimulationFillsSource One of them is set the Simulation Fills The other chart is set to Replay/Backtest Fills Since both charts are replaying they must be on Replay Fills and it is not possible to change the simulation fills source. We are not sure what you are doing to cause this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-27 11:08:56] |
| User30743 - Posts: 365 |
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i dont do do anything special, and yeah, i know that both charts must be on Replay Fills. for example now, today, it works ok, it is on REPLAY FILLS and the filled parrent order is visible, (viz screenshot). Some days agoo it was not working (and on the trade menu there was a sign at Simulation Fills option and it was not possible to click on the Replay Fills)
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Attachment Deleted.  replay i. - 2min - ok.png / V - Attached On 2014-04-27 11:08:43 UTC - Size: 94.82 KB - 374 views |
| [2014-04-28 19:13:19] |
| User30743 - Posts: 365 |
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ok, again, there is the same problem with the parrent order dissapearing - there is SIMULATION MODE FILLED and i cant click on replay.. please see the picture with the comment
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| [2014-04-28 19:14:03] |
| User30743 - Posts: 365 |
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picture
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| replay - sim fills - parrent order dissapearing.png / V - Attached On 2014-04-28 19:13:47 UTC - Size: 114.45 KB - 351 views Attachment Deleted. |
| [2014-04-28 20:31:03] |
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Not sure if this will help, but update Sierra Chart to the latest release with Help >> Download Current Version. Also the chart that was active at the time you selected the Trade menu, was it replaying? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-30 08:25:59
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| [2014-04-28 20:36:29] |
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In the next release, you will be able to change the Simulation Fills Source back to replay if the chart is replaying and it is not already set to Replay/Backtest.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-28 20:36:49
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| [2014-04-29 07:05:50] |
| User30743 - Posts: 365 |
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yes, the chart was atively replying - i was doing backtest on replay data - but as i showed you there was the SIMULATION FILLS mode which, for some reason, cannot be changed to REPLAY FILLS so that the parrent order always dissapears and it all seems like if there was no entry.. this is really weird |
| [2014-04-30 08:26:55] |
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We are not sure why this is happening. However, in the latest release, 1129, you can change the Simulation Fills Source back to Replay for the chart if it is replaying.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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